Privacy policy
How information is handled when you browse Locaro or send an enquiry.
Who is responsible
Locaro is a project in preparation. Locaro LTD is the intended company name; incorporation, registered office, registration number, jurisdiction and the identity and contact details of the data controller are not yet confirmed. This draft must be completed before public launch. Questions can currently be sent through the Contact us page or to locarorealty.com@gmail.com.
Information you provide
An enquiry may include your name, email, phone number, destination, property preferences, budget and message. We also record the page and campaign parameters associated with the enquiry, its submission identifier and the time received. Avoid sending passports, bank details or other sensitive documents through the enquiry form.
Why we use it
We use enquiry information to respond, understand your requirements and coordinate the service you request. Enquiries are stored in our administration system. The applicable legal basis for each purpose, including responding to a requested service and maintaining security, will be confirmed with the operator details before launch. Sending an enquiry is not consent to unrelated marketing.
Sharing and international enquiries
A relevant local expert or partner may need information to assist with your request. The recipient, purpose and information needed should be explained before an introduction. We do not currently automate partner transfers. Hosting, administration and delivery providers may process information to run the service. The final provider list, processing locations and safeguards for international transfers must be confirmed before launch.
Retention and your choices
The retention schedule is not yet finalised. Enquiry records should be retained only as needed for the request and applicable obligations. Depending on the law that applies, you may have rights to access, correct or delete your information, restrict or object to processing, receive a portable copy, withdraw consent and complain to a competent data protection authority. Use Contact us to raise a request; the dedicated privacy contact and authority details will be added before launch.
Browser storage
The cookie preferences tool saves your choice in your browser. Google Analytics runs through Google Tag Manager only after you accept analytics. It measures pages and interactions, including successful enquiries, without sending the names, email addresses, phone numbers or messages entered in forms. Advertising tracking is disabled. See the cookie policy for details.
Internal enquiry notifications
Your enquiry is stored in our administration system. A notification containing your contact details and message is also sent to the authorised Locaro recipient through a private Telegram bot to help us respond. Failed notifications are retried; these details are not sent to Google Analytics.